Privacy Policy
ProsoftAfrica Partner Hub(Clients Reseller)
1. Introduction
Welcome to ProsoftAfrica Clients Reseller. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.
This app is designed to allow:
- Clients to register for services
- Resellers to register and participate in reselling our software
By using the app, you agree to the terms of this Privacy Policy.
2. Information We Collect
a. Personal Information
When you register, we may collect:
- Full name
- Email address
- Phone number
- Country
- Account type (Client or Reseller)
b. Account Information
- Login credentials
- Registration details
c. Device & Usage Information
- Device type
- Operating system
- App usage data (for performance and improvement)
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide access to services
- Communicate important updates
- Improve app performance and user experience
- Provide customer support
We do not sell your personal data.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share data only:
- With service providers required to operate the app (e.g., hosting services)
- When required by law or legal process
- To protect our rights, users, or the public
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
You may request deletion of your account at any time.
7. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion of your data
- Object to certain processing
To exercise these rights, contact us below.
8. Google Play Compliance (User Data Policy)
In accordance with Google Play User Data policy, we commit to the following:
- Data Minimization: We only collect data that is necessary for app functionality (registration and account management).
- Purpose Limitation: Your data is used solely for the purposes described in this policy.
- No Unauthorized Sharing: We do not sell or share personal data with third parties for marketing or advertising purposes.
- Secure Handling: We implement safeguards to protect user data.
- User Control: Users can request access, correction, or deletion of their personal data.
- No Sensitive Data Collection: This app does not collect sensitive personal data such as financial information, health data, or biometric data.
If we integrate third-party services (e.g., analytics or authentication), those services will comply with Google Play policies.
9. Data Deletion Policy (Google Play Requirement)
Users can request deletion of their data by:
- Contacting us via email (see Contact section), OR
- Requesting account deletion directly within the app (if available)
Upon request, we will delete your personal data within a reasonable timeframe unless retention is required by law.
10. Children’s Privacy
This app is not directed at children under 13, and we do not knowingly collect personal data from children.
11. Third-Party Services
If the app uses third-party services (such as hosting, analytics, or authentication), those services may collect limited information in accordance with their own privacy policies. We ensure they comply with applicable data protection standards.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted within the app or on our official platforms.
13. Contact Us
If you have any questions or requests regarding this Privacy Policy:
Company Name: ProsoftAfrica
Email: soft{at}prosoftafrica.com
Location: Yaoundé, Cameroon
14. Consent
By using ProsoftAfrica Clients Reseller, you agree to this Privacy Policy.
