Privacy Policy – ProsoftAfrica Client Hub

1. Introduction

ProsoftAfrica (“we”, “our”, “us”) operates the ProsoftAfrica Client Hub mobile application.

This app serves as a gateway to access ProsoftAfrica web-based software and client platforms, including school, hospital, business, and management systems.

Your privacy is important to us. This Privacy Policy explains how we handle your information.

2. Information We Collect

a. Personal Information

We do not directly collect or store personal data within the mobile app itself.

However, when you access any ProsoftAfrica service through the app (e.g. school system, hospital system), those platforms may collect:

  • Name
  • Email address
  • Phone number
  • Login credentials
  • Business or school data

This data is collected by the respective web application, not the mobile container app.

b. Automatically Collected Data

The app may collect limited technical data such as:

  • Device type
  • Operating system version
  • App usage behavior (for performance and debugging)

c. Network & Offline Access

The app allows access to:

  • Online servers (hosted services)
  • Local/offline servers (within your network)

We do not monitor or store data transmitted between your device and your servers.

3. How We Use Information

We use data only to:

  • Provide access to ProsoftAfrica services
  • Improve app performance
  • Ensure security and stability

We do not sell or share user data with third parties.

4. Data Sharing

We do not share personal data, except:

  • When required by law
  • When necessary to provide requested services (via your own hosted systems)

5. Third-Party Services

The app may display content from ProsoftAfrica platforms or client-hosted systems.

These systems may have their own privacy policies.

6. Data Security

We implement reasonable security measures to protect:

  • Access to the app
  • Communication between app and servers

However, security also depends on how your server is configured.

7. Children’s Privacy

This app is not intended for children under 13.

We do not knowingly collect data from children.

8. Your Rights

You have the right to:

  • Access your data (through the respective system you use)
  • Request correction or deletion
  • Stop using the app at any time

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions:

ProsoftAfrica / Softcam SARL
Website: https://www.prosoftafrica.com
Email: support{at}prosoftafrica.com